KeyPay Knowledge Base

The KeyPay Knowledge Base is here to help you use and understand the KeyPay payroll system. We've hand selected some video's which we think will very useful.

Providing Self Service Portal access to an employee

This walkthrough video explains how to provide access to the employee Self Service Portal in KeyPay, how to perform this action in bulk and what the email notifications look like for an employee.

Accessing the Employee Self Service Portal

This video takes you through how to access the Employee Self Service Portal for the first time, the emails you receive and what to do if you have lost or forgotten your password.

Scheduling in the Employee Self Service Portal

This walkthrough video explains the scheduling feature, including how to view your schedule, decline shifts (where applicable) and set your own unavailability.

Maintaining your details from the Self Service Portal

This walkthrough video explains how you can add and modify your personal details such as contact details, addresses, emergency contacts, add and modify bank accounts and add and modify super funds.

How to access payslips from the Self Service Portal

This walkthrough video will show you how you can access your payslips, payment summaries and other documents from the Employee Self-Service Portal. We also take a look at hat you can expect to receive via email on payday.

Create a leave request using the Self Service Portal

This video demonstrates how to enter a leave request using the employee self-service portal, including adding an attachment and adjusting the number of hours taken.

How to set up and use the ClockMeIn App

This video shows you how to use the ClockMeIn App in conjunction with KeyPay as well as some configuration options.